General

What is Dataloop?

Dataloop provides an end-to-end data engine powering AI systems in production and development, weaving human and machine to generate the highest quality datasets and automated ML models.

How do I sign up?

If you haven’t already created an account with Dataloop, simply visit the platform registration page (https://console.dataloop.ai/) and select "sign up". You can either connect via your Google account or register as a new user, by entering your email and creating a password. For additional information, please visit our registration documentation.

How does the Dataloop platform work?

Integrating deep learning models, pre-trained classes and smart video trackers to run automatic annotations, Dataloop provides a state-of-the-art annotation platform hosting multiple applications and automation tools to produce high quality datasets with complex ontologies more efficiently.

What interfaces does Dataloop support?

Dataloop has 3 main interfaces you can work with:

• The Annotation Studio where you can work and manage your annotations directly in the platform
• Python SDK where you can work on the Dataloop environment using a dtlpy Python package
• REST API where you can perform full code language-agnostic automatic flows via your HTTP interface

How do I contact Dataloop's support?

For any technical questions or issues, you may have, please contact our support team here.

How do I Contact Dataloop?

For any queries, please contact us.

Where can I find the pricing information?

For pricing and service details, see the pricing page.

What types of browsers does the Dataloop platform support?

The most recommended browser is Chrome as our Web interface is not structured for Safari, Edge, Opera, etc.

What file types does Dataloop support?

For supported image, video and other media file types, check the specifications page for the relevant section.

How are JSON files used in the Dataloop platform?

Each entity in our system has a JSON code that represents its data within our system. Click here for more information.

What annotation types are available with Dataloop?

The platform has 10 different types of annotations:

• Classification
• Point
• Bounding Box
• Cuboid
• Polygon / Polyline
• Ellipse
• Semantic Segmentation
• Note
• Auto Annotation Models

To learn more about the full features of each annotation, visit the Annotations documentation.

Does Dataloop support webhook integration?

We do not support webhook integration in our platform. If you have a special customized flow, please reach out to us at sales@dataloop.ai.

How long does my login token last?

Login tokens last for one day and expire after 24 hours, at which point you’ll need to login again.

I forgot my password. How do I reset it?

If you forgot your password or need to reset it, click the “Don’t remember your password?” on the login screen and fill in your email details. You will then receive a password recovery email to reset your password. To learn more, visit the Registering and Logging In section.

I'm having login problems. What should I do?

If you received a "Login failed" message, try syncing your clock to the system clock by setting the system clock to the correct time and syncing it to the global time.

Learn more in the Login Issues article.

I don't see the project I was looking for, what should I do?

If you get the message, You are no longer a member of this project and was removed by the project owner. Please contact the project owner and ask him to invite you to the project. Find more information about it in Adding Team members to the Project.

What should I do if I can’t access a project and get “You are not a member of this project, therefore cannot access it”?

If your role is an admin, you can claim ownership over the project or ask the project owner to invite you to the project. If you are a member/worker you should reach out to your supervisor and ask them to invite you to the project. Find more information about it in Adding Team members to the Project.